Be Aware of Utility Scams

If you receive a call, email or text demanding an immediate payment of your electric bill, it could be a scam. As technology advances, so does the creativity of scammers. If you receive a suspicious phone call, follow the tips below:

ASK QUESTIONS: A representative from Tri-County would know your account information, such as the amount of your last bill payment. If they don’t have that information available, hang up the phone and don’t respond to text or email messages. 

TAKE YOUR TIME: Be aware of calls, texts or emails asking you to act too quickly. If it seems like you are being rushed, hang up the phone and contact us directly at 1.866.254.8100 to verify your bill’s due date. 

PAY DIRECTLY: Be suspicious if a caller tells you to pay your bill with a special payment option, like a prepaid credit card. Always pay your bill directly to Tri-County EMC - via phone, online, mail, myTCEMC app, bank draft or in person at our drive-thru.

KEEP YOUR INFO SAFE: Never provide personal or financial information to anyone initiating contact with you claiming to be from Tri-County. If you are suspicious,  hang up and call us directly at 1.866.254.8100 to verify the request.  

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