Beware of Utility Scams

There is nothing scarier than your sensitive information falling into the wrong hands. As technology progresses, utility scams are getting more and more creative.

You can’t always trust Caller ID on your phone. Spoofing is a scam that makes you think a phone call is coming from a legitimate company when it’s not. We often hear reports from members that have received phone calls from an unknown party posing as a Tri-County EMC employee and demanding an electric payment over the phone. “While we do make automated courtesy calls notifying you if your bill is past due, we will never call you and demand your credit card information for immediate payment,” says Communications Specialist Anna Smith. “If you receive a suspicious phone call, just hang up and call us directly.”

Auto-pay is a great way to make sure your power and internet bills get paid on time each month. Given our increased reliance on internet-connected devices, remember that they can also pose a threat to your privacy. Updating your cyber software, creating strong passwords, and thinking before you click can protect your identity from hackers trying to steal information. 

Once your personal or financial information is compromised, it takes a while to resolve. Tri-County EMC members must remain aware of all possible utility scams haunting our service area. 

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• security.cooperative

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